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East Harling & Kenninghall Medical Practice
CQC overall rating:   Good


The telephone number for the Out of Hours Service is 111.  Please use this service between 18:30 and 08:00, weekends and bank holidays.

Between 08:00 & 08:30 and 18:00 &18:30 Monday - Friday, please dial: 01603 481253.



We would like to remind patients that they can book an appointment with both a Doctor or Nurse on Saturday mornings.  Surgerys are held at each site once a month.  These clinics are for pre-bookable appointments only between the hours of 8.00 and 11.45.



If you are eligible i.e.65 and over or in one of the "At Risk Groups" with one of the following conditions:-Respiratory, Heart , Kidney , Liver disease. Diabetes, disease of the Nervous system, Immunosuppression, had a Stroke, or are a Carer. Please telephone to make an appointment.

N.B. flu injection provides protection against against the most prevalent flu viruses including the H1N1 (Swine flu) virus.

If you are included in the above you are also eligible for a Pneumococcal Vaccination, if you have not already had one, please ask the receptionist when making your appt as this can be given at the same time, but a longer appointment will be required.


You will have received information in the post from NHS Norfolk regarding the creation of a Summary Care Record (SCR). If you have any queries regarding the SCR, in the first instance please contact the NHS Care Records Service Information line on 0845 603 8510, PALS on 0800 587 4132 or visit

Finally, you may contact the Practice Manager, Wayne Rawlings, or his Assistant, Rebecca Leech, who will try to help with any queries you may have. Please do not book an appointment with your GP specifically to discuss the SCR.

Thank you.

Patient On-Line Access to Medical Records

East Harling & Kenninghall Medical Practice offers patients the facility to book appointments and order repeat prescriptions online using a system called EMIS Patient Access.  The service has now been extend and enables patients to view a summary of their medical records.

If you would like to register, or you are already registered for Patient Access but now wish to have the facility to view your medical record summary added to your account, you will need to speak to one of our Receptionists to request an Application form and Information Leaflet. When you present with your completed Application Form you are also required to provide us with original forms of the following documents for identity purposes:


Two forms of VALID, in date, photographic identification, for example

  •          Photograph UK driving licence
  •          Passport
  •          Student card
  •          Disabled badge
  •          NHS Card

If you only have 1 form of photo identification (listed above) then you will also need to bring 1 original document from the following list:


  • Bank/Credit Card/Building Society Statement        
  • Mortgage Statement
  • Council Tax Bill     )
  • P60                        ) Current Annual Document will be acceptable
  • P45                        )


If you have no form of photo identification then we will need to see original documents from the above.


We are requesting this ID to protect your security, and the privacy and confidentiality of your medical record.

Once your application has been approved by your usual GP you will be provided with the appropriate verification code to enable you to register and access the information. 



Before Registering for On-Line Access to your medical records, things to consider:

Keeping your information safe and secure:

It is your responsibility to keep your medical information safe and secure.

Forgotten history:

There might be something you have forgotten about in your medical record that you might find upsetting..

Choosing to share your information with someone:

It is up to you whether or not your share your information with others, i.e. family members or carers.

It is your choice, but also your responsibility to keep your information safe and secure.


If you think you may be pressured into revealing details from your medical record to someone else against your will, it is advisable that you do not register for access at this time.

Misunderstood information:

Your medical record is designed to be used and understood by clinical professionals to ensure that you receive the best possible care. Some of the information within your record may be very technical, and not easily understood.

Information about someone else:

If you notice anything in your record that is not about you, or if there are any errors, please log out of the system immediately and contact the Practice as soon as possible.


Once registered, you will have access to your medical summary, current and past medications, immunisations and allergies. However, this may be extended in the future in include additional information; please take this into account when requesting access to your record.  

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